We ship exclusively via International Couriers
Why? Because we had several parcel post goodies get lost in the Triangle a few years ago. It was as if we were sending out messages in bottles... we were never quite sure if they would make it and a handful never did! SOS.
International Couriers make us feel like the world is a little smaller. Like you're a little closer to this little mid-Atlantic rock.
The Scoop
International Couriers delight us by getting you your sparkly things super fast. Usually in just 2-3 business days from when we send it (plus 4-7 days for us to make it, bringing it you in 6-10 days from when you order it). Each package is fully trackable and insured. Their services are reliable and they're generally quite chipper.
Because shipping rates from Bermuda can be a little scary, we devised a plan. Outgoing Fedex shipments actually cost us between $40 and $95, but we want give you a break on shipping, and this is how:
USA: Complimentary shipping for orders of $175 or over; $25 for orders under $175.
Canada: $10 shipping for orders of $175 or over; $35 for orders under $175.
UK: $25 shipping for orders of $175 or over; $55 for orders under $175.
Rest of the world: $35 shipping for orders of $175 or over; $75 for orders under $175.
Customs And Import Duties Information
All of our shipments originate in Bermuda, meaning you may be subject to import charges into your country. Alexandra does not collect the applicable VAT, administrative fees, duties and/or taxes at the time of purchase and you may receive an additional charge for import duties/taxes/clearance into your country.
For more information regarding your country’s custom policies, please contact your local customs office.
Please also see our No Hassle Returns and Exchanges info!
Handmade Especially for You
Please remember that Alexandra's designs are handmade, and although we have some extra stock, most often we make your piece to order. Giving each piece such care and attention can take up to 7 business days before shipping - so please plan accordingly.
If you need your piece sooner than the estimated total 10 days for production and shipping, please send us a message and we'll do our best to scurry.
