WHAT WE ARE LOOKING FOR

If you are an energetic people person who is highly customer focused and motivated to sell with impeccable customer service, we have the perfect opportunity for you!  We are excited to be looking for someone to join our team and work with our long-established and loyal customer base, and grow our new client portfolio. Based at our award-winning Flagship Store, this position involves direct jewellery sales, store merchandising, wholesale account management, and the direct overseeing of sales operations across all of our sales channels.

A good foundation of jewellery knowledge, diamonds, gemstones and an appreciation of quality design would be preferable.

The Director of Sales receives a competitive and flexible commission-driven compensation package and is responsible for developing and optimizing our sales strategies for continued customer and revenue growth. The day-to-day will vary, but the right candidate is sales-focused with a high level of customer and business sense.


KEY RESPONSIBILITIES

  • Grow fine jewellery and custom jewellery sales
  • Refine and enhance fine jewellery selling procedures
  • Drive business through clienteling, sourcing new customers, and fostering ongoing productive relationships with wholesale and corporate customers
  • Provide hands-on coaching to team, working alongside them to demonstrate best practice in hosting, customer service and product knowledge
  • Oversee all product knowledge for fine jewellery
  • Visual merchandising and in-store signage
  • Coordination of all aspects of pop-up events, in-store events, and activations with partners and wholesalers


    PREFERRED QUALIFICATIONS

    • Successful retail sales manager with a proven sales record
    • Strong knowledge of jewellery, metals, diamonds and gemstones
    • Experience in customer buying behaviour and psychology
    • Aptitude to accurately price custom jewellery sales
    • Proven high level of customer service and business sense
    • Certification in a jewellery industry qualification would be beneficial


    HOW TO APPLY

    Please email us at careers@alexandramosher.com with your resume and let us know what makes you great and how you may be the perfect addition to lead our team.